recent analysis from the cloud computing community…

infoworld: 3 unexpected predictions for cloud computing next year   (16 October 2020)
Everest Group: After-sales Services’ Positive Customer Service and Financial Impact | Market Insights™   (15 October 2020)
Everest Group: Continuous Process Improvement in After-Sales Services | Market Insights™   (15 October 2020)
Everest Group: Opportunity for Digital Solutions in After-sales Services Management is Immense | Market Insights™   (15 October 2020)
Everest Group: BPO Service Providers Uniquely Positioned to Aid in After-sales Services | Market Insights™   (15 October 2020)
Lydia Leong: Beware of vendors bearing transformation Turkish Delight   (14 October 2020)
Everest Group: EmpowerCX 2020 | October 14-15 | Virtual Event   (14 October 2020)
infoworld: A foolproof way to understand cloud optimization   (14 October 2020)
Everest Group: Relative Degree of Revenue Cycle Management Process Outsourcing | Market Insights™   (13 October 2020)
Everest Group: 2020 SIG Global Executive Summit | October 13-15 | Virtual Event   (13 October 2020)
Everest Group: IBM Splits Into Two Companies | Blog   (9 October 2020)
infoworld: Static versus dynamic cloud migration   (9 October 2020)
Everest Group: Service Provider Pricing: Key Opportunities to Improve Costs Now | Webinar   (8 October 2020)
Everest Group: CMS-Suggested Changes for OEP 2021 and the Impacts on Payers | Market Insights™   (8 October 2020)
Everest Group: Optimize Business Processes with a Continuous Process Optimization Solution | Market Insights™   (8 October 2020)
Everest Group: Overcoming Hurdles to Implement Digital CX Transformation Through a Design Thinking-Led Approach | Market Insights™   (8 October 2020)
Everest Group: Design Thinking in Customer Experience: Key Steps | Market Insights™   (8 October 2020)
Everest Group: Phased Approach to Building IT Services Talent of Tomorrow | Market Insights™   (7 October 2020)
Everest Group: The Perfect IT Talent Storm – 3 Key Pressures Driving IT Role Changes | Market Insights™   (7 October 2020)
Everest Group: IT Services Talent of Tomorrow: Changing Roles and Definitions | Market Insights™   (7 October 2020)
Everest Group: Buyer Satisfaction with Intelligent Virtual Agents | Market Insights™   (7 October 2020)
Everest Group: Buyer Satisfaction with Intelligent Virtual Agents: Strengths and Areas of Improvement | Market Insights™   (7 October 2020)
Everest Group: The Telehealth Ecosystem | Market Insights™   (7 October 2020)
Everest Group: Growing Benefits of Telehealth | Market Insights™   (7 October 2020)
Everest Group: IAOP GOV20: Rethinking Governance | October 7-9, 2020 | Virtual Event   (7 October 2020)
infoworld: Survey finds cloud complexity increases challenges   (6 October 2020)
infoworld: 3 cloud architecture secrets your cloud provider won’t tell you   (2 October 2020)
Everest Group: Industry-specific F&A Solutions – An Evolving Landscape | Market Insights™   (1 October 2020)
Everest Group: Impact of COVID-19 on Capital Markets – Not All Bad News | Market Insights™   (1 October 2020)
Everest Group: Implementing Productivity Measurement Platforms | Market Insights™   (1 October 2020)